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   Technical Support operator

    S chedule: 5/2
Required work experience: 1–3 years
Hours - Full day
    (from 50 000 to 85 000 rub.)



- Reception of incoming telephone calls from customers and their subsequent processing
- Interaction with related departments as part of the customer support process
- Solving client problems related to internet and hosting services
- Data network monitoring and troubleshooting
- Work with automated systems for processing requests/incidents
- Calling customers


- Competent speech, sociability, responsibility, goodwill
- Knowledge of network protocol principles
- Knowledge of Windows OS, Linux Debian;
- Experience in setting up email programs, browsers
- Knowledge of network and common application protocols (HTTP, FTP, SMTP,IMAP, POP3);
- Knowledge of network equipment operation principles: hub, switch, router
- Understanding the work of the main Internet services
- Advanced PC knowledge
- Understanding the web hosting system (MySQL, Apache, DNS)
- Neat appearance

Would be an extra plus:

- Basic level of working with *nix systems (user level);
- Basic knowledge of administration and settings of MySQL, Apache, DNS.

We offer You:

- Job in the central region of Moscow.
- Interesting job with great prospects in the industry leading company;
- Individual training and professional development program;
- Unique practical experience in a team of professionals;
- Help from an experienced mentor;
- Competitive reward;
- Salary depends on the knowledge level of the candidate.
- Job for candidates with no work experience or with experience in this field.


Send your resume to resume@spacenet.ru   Response to the job «Technical support department operator»


Telecommunication company "Planetahost" provides a wide range of services to corporate and private clients:

- Telephone installation of objects and connection to the Internet via leased lines;
- Building corporate networks (both physical and virtual);
- The provision of data services; IP telephony; IPTV; Hosting.

Own data center in the Central Administrative District of Moscow.


Data Center Our company

+7(495) 641-64-01
+7(495) 640-79-39

+7(495) 641-64-01
+7(495) 640-79-39

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